Refund & Return Policy
No Refunds Policy
Due to the nature of herbal consumables, all purchases are final.
We do not accept returns or issue refunds once the product is sold.
Damaged or Defective Items
If your item arrives damaged due to courier handling:
Contact us within 48 hours.
Provide clear photos of the damage, packaging, and shipping label.
Upon verification, we may provide a replacement or store credit.
Non-Eligible Cases
Change of mind
Opened or used products
Allergic reactions (as herbs react differently per individual)
Damage caused by customer mishandling
For claims:
📧 info@warisanherba.online
📱 +60 11 5401 9507